Verifying your account
To activate your Liopal, you first need to verify your email address.
1.Create your Liopal, sign up here.
2.Check your inbox for our verification email (check your junk folder if you can't see the email).
3.Click the link 'Verify Email' and instantly activate your account.
I am not receiving the verification email
*Double check you've entered or registered the correct email address.
*Check your email's spam or Promotions (for Gmail) folders. If you found the email in these folders, mark them as "not spam" to make sure you receive future emails in your inbox.
*The verification link we email you will remain active for 72 hours. If it has expired, click the ‘Resend Verification Link’ button and we’ll get a fresh link to you.
*If you have requested multiple verification emails, please ensure you are viewing the most recent.
How to create a link on your Liopal?
After creating a Liopal Page you see a page with two subMenu:
1.Settings: here you can create general settings of your Liopal Page,like your own username, Name, Profile picture, colors, Fonts, Branding and etc.
(Make sure to fill the information Like examples)
2.Blocks: here you see your already blocks.
(for creat new Blocks click on Add New Blocks button)
Is the free tier really free?
Yes it is, and it will be forever. Most features regualar people need are included in the free package.
Can I cancel my PRO subscription?
Yes, you can cancel your subscription anytime. You'll keep your subscription until the next payment is due.
Liopal Pro Features Overview
Here's a quick overview of the features you gain access to when you become a Liopal PRO for just $4.99 USD per month:
*Removable branding: All the branding will be removed from your created Liopal pages.
*Branding: Change and whitelabel the branding of your Liopal pages.
*Google Analytics and Facebook Pixel integration for your Liopal pages.
*Backgrounds: You can add your own custom Liopal page backgrounds.
*Scheduling: Prepare all your links to go live when you specify.
*SEO Features: Customize the meta tags for your Liopal pages.
*Easily adjust the UTM parameters for all your links.
*Extra Fonts: Get access to multiple fonts to use for your Liopal page.
*Password protection: Get access to password protect your links or Liopal pages.
how do I delete my Liopal account?
Send an email to support@Liopal.com requesting the deletion of your account. We will delete your account as well as all the data we have on you withing one month of the request.
Can I have multiple Liopal Page's using the same email address/Account?
yes,you can creat and using multiple Liopal page(3) when you become a Liopal PRO. But if you need more than 3 Liopal Pages with one account please conect with our support team(email@example.com).
I'm getting a "Sorry, this page isn't available" error on Instagram
You may occasionally receive the following message when clicking on your Liopal URL from within your Instagram profile:
This message is from Instagram itself so Liopal has no control over when or why it happens.
Presumably, it is put in place by Instagram to check the links in your bio and make sure they’re not a security risk, as well as preventing you from fabricating your Instagram stats by clicking your own link in your bio. Don't worry, there's nothing wrong with your Liopal. It is randomized and can happen to anyone - including non-Liopal users.
If this is preventing you from checking if your Liopal is working, you can try the suggestions below:
1.Open your Instagram profile in your internet browser (please make sure you're not logged in to Instagram in the app or web browser). You'll be able to see your profile from the point of view of other Instagrammers, and when you click on your Liopal link, it will open as normal.
2.Ask a friend to go to your profile to check your link is working.
3.Send a message to our support team ask us to check it for you! Be sure to send us your Instagram username or a link to your Instagram profile so we can check it for you.
If you are still receiving this issue, you can try contacting Instagram directlyvia this form.
If you have any questions, please contact our customer support team via emailing support@Liopal.com.
What to do if Facebook incorrectly bans your Liopal Page?
Sometimes Facebook and Instagram's automated spam detection measure can incorrectly ban URLs that are legitimate. This applies to all URLs and platforms across the internet and is not isolated to Liopal.
Facebook has an important role to play in protecting users for spam content and it does an incredibly good job. If they have accidentally banned your link, the best thing to do is to report it as incorrect to Facebook and wait for them to unban you.
You can also raise a ticket with us, and we will reach out to our contacts at Facebook to escalate reports for you, and do our best to get you going as quickly as possible.
Before we can escalate with Facebook, it's important that you report the link as legitimate yourself.
1.Head to Facebook's debugger page.
2.Enter your Liopal URL in the field provided.
It will likely say '"We can't review this website because the content doesn't meet our Community Standards" If you think this is a mistake, please let us know'.
Click the link to let them know and leave a message to say you're legitimate.
Remember, Liopal is an incredibly useful tool to unify your content across all your social platforms and anywhere you share content. Facebook and Instagram are just two of these.
Do I put my Liopal link in my individual Instagram posts?
No, Instagram does not want you to, also, It's not usefull at all because you can't tap them..
Can I use my own images for the link thumbnbails?
Yes, you can use any Image or icon for link thumbnbails
Can I remove links?
Ofcourse you can. Each link can be deleted or simply be hidden from the public, when a link is deleted, you also delete all of it's analytics.
Is Liopal Safe?
Privacy is non-negotiable.
Liopal doesn’t track any personal data on your visitors, so your Liopal remains your place on the internet.